"On behalf of Education & Consulting, we wanted to take a moment to thank you for all of your hard work at this year's Focus10 conference. Your dedication and commitment rendered a flawless event. Thanks again!"
Thank you for giving us the opportunity to partner with you. We understand the important role our solutions play in helping to make your event a success and we are committed to:
We sincerely believe that a major key to success in a service-oriented industry is putting the needs of our clients first and Alliant Event Services is dedicated to providing our clients with professional, courteous, and dependable service.
Providing Exceptional Customer Service
Our technical support is available to you 24/7 so you can resolve issues and answer questions as they arise. We are dedicated to providing you with prompt, accurate, and courteous service every time.
By establishing a team of satisfied, knowledgeable, and experienced employees, we are able to provide you with an unmatched customer support experience. Our technicians have AV and PC certifications and have received hands-on training.
Hiring and Developing Great People to Support You
Our customers are at the heart of everything we do and your feedback is invaluable to us.
Listening to Your Feedback to Improve our Solutions
We provide each client with a post-event survey to let us know what we are doing well and how we can improve. The survey rates AES on the following criteria on a scale of 1 to 5:
We review each survey thoroughly and are proud to say that we consistently received a four to five star rating. We also welcome your suggestions. Our solutions are continually evolving as we consider how we can further help your organization accomplish its goals and make your job easier. Read what our clients have to say.
Solving Problems Before They AriseOur project management team is trained to fully analyze each event for its unique requirements and potential obstacles. In order to ensure the execution of a successful event, our staff will conduct site inspections, coordinate with all event planners and create any necessary CAD drawings of room layouts (or any other graphical estimation). Our attention-to-detail and thorough preparation process enable us to avoid many costly mistakes that result in the loss of time and money.
On-Going Pursuit of Innovative SolutionsYour event needs are constantly changing and in order to be an effective resource, we believe that it is necessary to be ever-aware of emerging technology so that we can incorporate it into new and innovative solutions.
We know that long-term relationships are built on trust and respect and to achieve that, we strive to always present solutions that are going to be in the best interest of the customer.